The Nerd Series

Belgium's Largest Telecom Operator Telenet (Base) Reviewed

Telecomm May, 09, 2025

They say the change is inevitable and the telecommunication industry proves it well.

With the extensive and practical use of smartphones the players in the telecom industry have been upgrading themselves. After all delivering fast and reliable internet voice and messaging services have become necessary for them. This has brought users like you and us plenty of options to seek. This rising competition is persuading telecom providers to create reliable and un-refusable offers.

Talking of smartphone users in Belgium there is reliable 4G coverage. Rather than the CDMA network network providers use the GSM network facilitating connections for foreign visitors. From Base to Antwerp you can connect with the best telecom operator in the country.

However this diversity also brings us to a point where we must find the best telecom operator. But with facilitated networks and plans how to do that? As you have reached here we will walk you through the telecom services provided by Telenet(Base).

So without wasting time let us take you through a picture of Telenet(Base) as a mobile operator in Belgium.

About Telenet (Base)

Telenet is one of the leading cable operators in Belgium. To get a better hold of the mobile market it acquired Base which belonged to KPN in 2015. Today this telecom provider has been catering to numerous customers with its convenient and adjustable plans. This Telenet review will help you delve into the brand.

Audience-Specific Plans

We are dividing it into 3 categories for a better picture:

  1. Telenet (BASE- PRIVATE)

Base offers different plans focused on providing reliable coverage to its users. It offers many plans data jump and free data day which we will explain later. You can access your plan and other details on their application- My Base.

  1. Telenet (BASE- ENTERPRISE)

From communicating with customers to connecting with other parties telecommunication is essential for every business. Telenet for business offers different plans depending on the budget and the employees' strength of the organization. The contracts are further divided into Dutch and French to choose from.

  1. Telenet (BASE- SELF EMPLOYED)

Apart from Telenet for business you can find plans crafted specifically for professionals. It allows you to avail of leading-edge handsets with adaptability to 5G. Under this plan you can check out-of-plan limits and avail yourself of free data day. They are providing their networks through different plans mentioned as Pro 11 20 29 and 35. They have also classified the plans according to the location- Pro Europe and World.

Connectivity

Though the company has been flaunting its plans we still need to delve into its connectivity. Being one of the best telecom operators Telenet has undergone a drive-by test showing a faster network while downloading. It ran under the 99.5 Mpbs of speed which has improved from the past years. Though this report is from a test in 2020 the connectivity nowhere seems to become slow even today.

Affordability

Every call and message has a cost regardless of the telecom provider. However you can check the package according to your affordability and budget. The calls and internet plans of Telenet’s Base have been divided according to its user base. If you are professional you can find a deal at as less as 11 Euros for every month by selecting an annual deal. They offer an exclusive offer bringing this at just 825 Euros for you. It offers 2GB of data with unlimited texting and calling. For private users the cost is as less as 15 Euros which can lower up to 11 Euros each month for one year. This will offer you 5 GB of internet data with unlimited texts and calls. For businesses a basic plan starts at 25 Euros each month offering 10 Mbps of speed and 300GB of data.

Apart from these calls and internet plans by Telenet there are other ways it can save you bucks. Take a look:

  1. Promo Offer: According to this offer if you refer Base to one of your acquaintances you can get a lifetime discount of 5 Euros on your packs.
  2. Data Jump: This offer allows you to leverage your remaining internet by forwarding it to the next month.
  3. Out-Of-Plan Limit: You can manage your limit via the My BASE app and alter your plan as and how you want to use it.
  4. Free Data Day: Use endless internet for one day a month. This could be the ideal day for your mobile updates.

Joining Base

There are different ways to join one of the best telecom operators in Belgium the Telenet (Base) network. Here are those:

  1. Live Chat: Their messaging option is available from 8 AM to 6 PM from Monday to Saturday.
  2. Call: Their calling number is 080066021 available from 9 AM to 11 PM on Mondays and 9 AM to 5:30 PM on Saturdays. The holidays and Sundays are closed.
  3. Physical Store: You can find the nearest shop.

Talking about activation it can depend on how and where you purchased it.

Customer Care

If you are already a Base customer you can:

  1. Call 1999 from your Base Number
  2. Dial +32486191999 from a different mobile network or nation

Another way to connect is by using the menu on the My BASE app. Their technical support is available from 8 AM to 11 PM Monday to Friday and 9 AM to 10 PM on weekends and holidays. The administration doesn’t work on holidays and Sundays.

Bottom Line: Telenet (Base) Review

Whether you are a professional or a business owner the role of telecommunication is irreplaceable in your schedules. It impacts how we connect and is pivotal for timely and overall communication. This brings the need to identify a reliable name among the top players in this domain. By now we have walked you through the aspects of one of the best telecom operators in Belgium- Telenet (Base).

In this review of Telenet(Base) we have brought you a picture of its functioning while considering aspects like its connectivity customer care plans and specialized audience. After going through these we can count Telenet among the leading names among the telecom giants of Belgium. If you found this post informative and intriguing stay connected with us for more such posts.