Tesco Mobile is a mobile virtual network operator (MVNO). It differentiates itself from other competitors with some out-of-the-box plans. With low-cost plans and a wide range of Pay as You Go choices it has made quite an impact on the market. In most aspects it's just a regular network which isn't always a negative thing. Because it is an O2 MVNO it does not need to worry about its own infrastructure because it uses O2's towers. It also has extensive 4G coverage and was one of the first MVNOs to provide 5G.

Tesco Mobile has also been named the greatest Utilities Brand of the Year for 2021 and it has been a top Recommended Provider for the past 11 years. Furthermore in the Uswitch Telecoms Awards 2022 it was named the Best Network for Customer Service and the Best Value Pay Monthly Network.

Today we will examine Tesco Mobile's plans in detail to see whether they are appropriate for your requirements or not. We will go into every bit of detail about its plans network etc and give you an honest holistic review of the brand. To know more about this Tesco Mobile review keep scrolling.

Plans

Tesco Mobile has Pay Monthly SIM Only and Pay As You Go deals and all of them come with free 5G. Tesco Mobile's Pay Monthly plans are unusual in that you can choose a 12 18 24 30 or 36-month plan instead of just a 24-month plan. They also have a wide range of limits with unlimited data each month being the highest. For connecting you can use as much of the internet as you want.

Tesco Mobile plans also have a large number of SIM-Only plans with data caps running from 2GB to unlimited. They cost less than Pay Monthly plans because you don't get a phone with them. And just like with Pay Monthly you can use some or all of your data for sharing. Tesco Mobile doesn't have any Data Only deals right now. Overall the best thing about Tesco's plans besides the low prices is the wide range of Pay Monthly lengths.

Pay As You Go

Tesco Mobile also has a variety of Tesco pay-as-you-go sim plans that save you money and last one month. All of these packs automatically repeat after one month. Each one comes with a certain number of minutes texts and data up to 100GB.

Tesco Mobile also has plans called "Triple Credit" which give you three times as much credit when you add £10 £15 or £20. Once a month you can use that free extra cash for a month. It is used before any paid top-up. You can't use Rocket Packs and be on a Triple Credit plan at the same time. If you don't have a pack you pay 25p per minute 10p per text and 10p per megabyte.

Network Coverage

The O2 network is used by Tesco Mobile. This means that over 99% of the UK is covered by 4G and a good number of places are also covered by 5G. However O2 is still putting out 5G so it is not as widely available as 4G. Use the coverage checker on Tesco Mobile to see for yourself how good your service will be based on your area.

The service checker will tell you how strong your 2G signal is for sending and receiving texts and emails your 3G signal for using the internet and making calls your 4G signal for mobile internet and if 5G is available. You will also get an idea of how strong the signal is both inside and outside.

Read Next: Switch to Tesco Mobile Network in a Few Steps

Customer Service

Customers have very good things to say about Tesco Mobile. Ofcom's most recent survey of the industry found that 96% of Tesco Mobile users were happy with the general service. This was more than any other provider so Tesco Mobile took the top spot. This is also a lot more than the average of 91% for the field.

It also did well in terms of customer issues. Only 5% of customers had a reason to complain which is much less than the average of 9% for the industry. Customers also seem to be happy with how reliable their cell phone service is. Ofcom data showed that 90% of Tesco Mobile customers were happy with their service which is a lot more than the average of 83% for the sector.

The average wait time at Tesco Mobile's call center is 2 minutes and 15 seconds. Its customer service line in the UK which can be reached at 0345 301 4455 or 4455 from a Tesco Mobile phone is open from 8 a.m. to 9 p.m. Monday through Friday 8 a.m. to 8 p.m. Saturday and 10 a.m. to 6 p.m. Sunday. Tesco Mobile also has a Live Chat feature that works well and you can talk to them on Facebook or Twitter.

Value for money

Pay-monthly customers can get double the data on their phone plan and a 10% discount twice a month when they shop in-store at Tesco. They can also get a 10% discount on certain Tesco brands in-store like F&F clothing Go Cook kitchenware Springforce Creamfields Stockwell & Co and Fox & Ivy homewares. After six months you have to pay £7.99 per month but you can stop at any time.

Conclusion

Tesco Mobile has a plan that is pretty amazing. It has all the newest phones flexible plans and a good selection of SIM-only plans including one with unlimited internet. It works on the O2 network and has good 4G service. It also has 5G at no extra cost.

Customers also say that Tesco Mobile is one of the best providers of customer service and reliability so we'd say it's a good idea to put Tesco Mobile in your basket. We hope that this Tesco Mobile review has helped you in knowing this brand in a better way. If you are planning to join the Tesco clan don’t wait for more. Take advantage of heavy discounts on the official website of Tesco.